{"id":2559,"date":"2023-11-26T16:34:08","date_gmt":"2023-11-26T15:34:08","guid":{"rendered":"https:\/\/hpwindhausen.flexomgeving.nl\/feedback\/"},"modified":"2025-03-28T09:44:26","modified_gmt":"2025-03-28T08:44:26","slug":"feedback","status":"publish","type":"page","link":"https:\/\/hpwindhausen.nl\/en\/feedback\/","title":{"rendered":"Feedback"},"content":{"rendered":"[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Header image” _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”||20px||false|false” saved_tabs=”all” global_colors_info=”{}”][et_pb_fullwidth_code module_id=”header-image” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]
<\/div>[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”2px||1px|||” saved_tabs=”all” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”28px||0px|||” custom_padding_tablet=”” custom_padding_phone=”5px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”display: flex;” global_colors_info=”{}”][et_pb_button button_url=”#” button_text=”Read this text aloud” admin_label=”Play text” module_class=”play-audio grey-button” _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”|15px|||false|false” custom_margin_tablet=”” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”#” button_text=”Enlarge this text” disabled_on=”on|on|off” admin_label=”Enlage text” module_class=”font-size-increase grey-button” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”INTROTEKST” module_class=”introduction-text” _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”0px||0px||false|false” saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Titel” module_class=”this-text-to-speech” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]\n

Feedback or complaint<\/h1>\n[\/et_pb_text][et_pb_text admin_label=”tekst” module_class=”intro tekst this-text-to-speech” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]

If you are dissatisfied, we appreciate it if you discuss it with us. Once we are aware of your dissatisfaction, we can try to resolve it for you.
\nYou can submit your complaint to us by completing the complaints form<\/a> on the website. You can also get the form from the practice staff. You can send the form to the practice by post or put it in our letterbox.\u00a0 Once we have received your completed form, we will send you an email or a letter to confirm that we have received it.<\/p>\n

Our complaints officer, Margo Windhausen, will then contact you and invite you for a meeting. After you have explained your complaint, we will process and investigate it. After a maximum of six weeks, you will receive a response by email explaining how we handled the complaint.<\/p>\n

If this is difficult for you or you cannot reach an agreement with us, you can discuss your complaint with an independent and impartial complaints officer. The complaints officer will work with you to find a solution to your complaint or problem. The complaints officer may attempt to mediate the complaint. The complaints officer does not take sides and therefore cannot judge. Everything you share with the complaints officer is confidential. You can use the complaints form on the SKGE website. The complaints officer can also be reached at 088 0229190.<\/p>\n

If you are unable to reach a resolution with your GP and mediation by the complaints officer, you can request a ruling on your complaint from the GP Care Disputes Committee. This independent committee consists of a chairperson (a lawyer) and members representing patients and GPs. The committee is assisted by a secretary who is also a lawyer.<\/p>\n

The decision of the Disputes Committee is binding. More information can be found in the brochure in the waiting room and at www.skge.nl.<\/p>\n<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer information” module_class=”praktijkinformatieBlock” _builder_version=”4.21.0″ _module_preset=”default” saved_tabs=”all” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#F2F2F2″ width=”95%” width_tablet=”” width_phone=”100%” width_last_edited=”on|desktop” max_width=”100%” module_alignment=”right” custom_padding=”130px|75px|0px|170px|false|false” custom_padding_tablet=”||25px||false|true” custom_padding_phone=”25px|30px|25px|30px|true|true” border_radii=”off|300px|||” border_radii_tablet=”” border_radii_phone=”off|0px|||0px” border_radii_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_code admin_label=”Code” _builder_version=”4.21.0″ _module_preset=”default” max_width=”1200px” global_colors_info=”{}”]

Practical Information<\/h2>

Practice information. Lorem ipsum odor amet, consectetuer adipiscing elit. Magna dapibus etiam consectetur ligula purus nascetur. Leo egestas sollicitudin nullam molestie; neque donec metus dui. Neque egestas phasellus mollis ante eget iaculis phasellus ligula. Mus hendrerit potenti duis vulputate dignissim vehicula arcu enim. Sed at porta dictumst ultrices lorem proin taciti facilisis.<\/p>\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ custom_padding_last_edited=”on|tablet” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#F2F2F2″ width=”95%” width_tablet=”” width_phone=”100%” width_last_edited=”on|desktop” max_width=”100%” module_alignment=”right” custom_padding=”50px|100px|100px|175px|false|false” custom_padding_tablet=”|0px|100px|170px|false|false” custom_padding_phone=”25px|30px|25px|30px|true|true” border_radii=”off||||300px” border_radii_tablet=”” border_radii_phone=”off|0px|||0px” border_radii_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_code admin_label=”Code” module_class=”praktijkinformatieBlock” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]

Huisartsenprakijk Windhausen<\/h6>